Terms and conditions

General

All quotations are made and orders accepted by us subject to the following conditions, notwithstanding anything which may be stated to the contrary by the customer, unless otherwise agreed by us in writing.

Prices

1. Goods will be invoiced at the price ruling on the day of despatch. Quotations are given at current prices but may be subject to alteration in accordance with prices ruling at the date of despatch. No liability is accepted for any mistake in the quotation of prices or for any consequences of such mistake, no matter how the same may arise.

Carriage & Delivery

2. The company will normally make no charge for delivery by its own vans its warehouse but reserves the right to charge carriage on deliveries of orders under £50 nett invoice value however consigned. Special delivery requests by the purchaser will be charged at the true despatch cost. Every effort is made to adhere to delivery dates where quoted but the Company cannot be responsible for loss or damage arising through failure to deliver on the due date.

Packing

3. Packing materials which are “returnable” on invoice and have been charged for will be credited in fully only if returned in good condition carriage paid 14 days from the date of receipt of our invoice. Cable drums will be charged for in accordance with the manufacturers or suppliers drum schedules and rental conditions. Returnable packing not charged for at time of despatch must be returned carriage paid within 28 days of being supplied, or will be charged for.

Damage or Loss in Transit

4. Goods should be signed for as “Unexamined” or “Damaged”. Any breakages, damage or shortages must be notified in writing and within 3 days of receipt of goods to ourselves and to any other carriers involved, otherwise no liability can be accepted. Damaged goods and packing materials must be retained for carrier’s inspection. All claims must quote advice note or invoice number. Non-delivery of the whole consignment must be notified to us in writing within ten days from date of out invoice.

Returns

5. The company disclaims liability for goods returned without the written consent of the Company. Any goods approved for return must be advised in writing quoting the Company’s advice note or invoice number. The Company also disclaims liability for any returns whilst in transit to the Company.
Any items ordered specially cannot be returned or cancelled. This does not affect your statutory rights.
Sale or damaged items sold at a reduced price are non-returnable.
In the event of goods being damaged the claim must be reported within 24 hours of collection or delivery. After this time the company will not be responsible for any damages.

Payment

6.1. Payment must be received by the Company not later than the last working day of the month following the date of despatch. Permitted cash discounts will be disallowed if payments are not received by the due date. In the event of default in payment by due date, all monies owing to the Company by the customer shall be due and interest will be charged at the rate of 5% above the base rate of the Royal Bank of Scotland PLC as varied from time to time up to the date the monies are received by the Company.

6.2. Value Added Tax is payable without deduction and is calculated on the cash discounted value of each invoice.

Performance

7. It is your responsibility to determine that the goods are sufficient and suitable for the purpose to which they are to be put. We cannot accept any responsibility either in respect of the installation of any goods or as to the ultimate performance of any product in which the goods may be installed. We shall in no way be liable from any defect or inefficiency caused by the manner in which the goods are used.

Defects after Delivery

8. All goods supplied by us are manufactured by others. Accordingly we shall pass on to you the benefit of the warranty, if any, given by the manufacturer of the goods. Our liability under this Clause shall be in lieu of any warranty or condition implied by law as the quality or fitness for any particular purpose of the goods and we shall not be under any liability, whether in contract, tort or otherwise, in respect of any defects in goods delivered or for any injury damage or loss resulting from such defects or loss or from anything done or omitted in such connection with the goods or from any work done in connection therewith.

Orders

9. Written confirmation of telephoned orders should be clearly marked as such, otherwise the customer must accept liability should the order be duplicated. The Company reserves the right to apply a minimum invoice charge of £15.00 on any orders under that amount or such other surcharge as the Company may from time to time decide.

Cancellations

10. Cancellations of customers orders placed with the Company must be in writing (telephone cancellations will not be accepted) and on the clear understanding that the customer will accept liability for any charges and costs involved. If the goods have been specially ordered for a customer, any charge made by the manufacturer or supplier to the Company will be passed onto the customer.

Risk and Property

11.1. The risk in the goods shall pass to the Customer upon delivery of the goods to the customer, or its agent, or to any Carrier acting on behalf of the customer.

11.2. The property in the goods shall not pass to the customer until the full price of the goods which are subject of any other contract between the customer and Company is paid.

Law

12.The quotation and any contract that shall result therefore shall be governed in all respects by the internal laws of England.